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We Love A Natter

Call us

If you have a question about our stores, accounts or services please call one of the numbers below to reach our UK-based contact centre.

Personal customers

Please call

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Committed to customer service

Have a question? Give us a call

Our contact centre opening hours are:

  • Monday to Saturday, 8am to 8pm
  • Sunday, 8am to 6pm
  • Bank holidays, 10am to 6pm

We’re quite busy in the morning so, if you can, it’s best to call between 12 and 4pm, Monday to Friday.

Give us a call

Contacting us using British sign language

InterpretersLive! enable those who communicate via British Sign Language (BSL) to bank with us more easily - available on demand 7 days a week between 8am to 12am.

sign language

Connect to a BSL Interpreter

Committed to kids

Mortgages

Existing customers: For questions about your existing Edge Premier mortgage, call .

If you’re concerned about making your payments or you account is in arrears, call +44 EDGE CONNECT. Opening hours:

  • Monday to Friday: 8.30am to 6pm
  • New mortgage applications: If you have a question about a new mortgage application, call +44 EDGE CONNECT. Opening hours:

  • Monday to Friday: 9am to 5.30pm
  • Existing mortgage applications: If you have a question about a mortgage application that has already been submitted and has not yet completed, please call +44 EDGE CONNECT. Opening hours:

  • Monday to Friday – 9am to 5.30pm
  • Mortgage Brokers: For enquiries on new and existing applications, please call us on +44 EDGE CONNECT. Opening hours:

  • Monday to Wednesday, 9am to 5:30pm
  • Thursdays, 9:30am to 5:30pm
  • Fridays, 9am to 5:30pm
  • Saturdays & Sundays, closed